212 West Cady St, Northville, MI 48167
Monday - Saturday 10 am - 5 pm

WiFi How To

The intention of this document is to demonstrate how to use the Wireless Internet Hotspot at the Northville District Library. This document uses Windows 7 as the demonstration Operating System. While your wireless device may not use Windows 7, the concepts and information included are the same for all wireless devices. Some items may appear differently with your wireless device than illustrated here.

Step One: Making Sure your Computer is Compatible

The Operating System is NOT a reliable measure of compatibility here. Instead, it is the wireless card or availability of a Network Interface Card (NIC). NDL’s Wireless Hotspot will support IEEE 802.11 b, g or n type protocols throughout most of the Library. We also provide patch cables for connection to the Hotspot via Network Interface Card. If you are not sure in either case, please refer to the manuals that came with your computer.Some Laptops or Notebook computers include an ON/OFF switch specifically for wireless. This switch is intended to save battery power. Make sure your WIRELESS is switched on before you connect.
Step Two: Connecting to the Wireless
wf-1
Please locate the Wireless Network Connection named
Northville Library“.You will find MANY other Wireless Network Connections while in the Library, but only “Northville Library” is open and available for you to gain access from. Other SSIDs visible in the Library exist for the Library Staff, Public Equipment, and even nearby businesses and locales like the Northville Community Center.CLICK on the “Northville Library” icon, and then click on CONNECT.
(Despite the warning in the example to the left, our wireless system does NOT allow you to view the contents of other connected users, nor vice versa).After you connect, you still need to load your web browser to accept the connection terms. You do NOT need a username and password to acess the Wireless.The wireless signal is available only during open hours!
Step Three: Authenticate

Once you have a wireless signal, connected to “Northville Library“, load up your preferred Web Browser (Firefox, Microsoft Internet Explorer, Google Chrome, Safari, etc).wf-3-pt1Upon opening your web browser, you should be presented with a screen like the one illustrated to the left here.This screen includes the text of the Library’s POLICY ON INTERNET ACCESS.  You must read through this and scroll to the bottom of the page.At the bottom you will see a button which reads: AGREE AND CONTINUE TO INTERNET.Please be aware of the Library’s Policy on Internet Access and Guidelines for Use of the Library’s Wireless NetworkAssuming you DO agree with the terms, click on the button and you will be taken to the Library’s home page.

You may then browse through the Internet as you wish.

— — — — — — — — — — — — — — — — — — — –
(abbreviated example)
wf-3-pt2
If you have any questions or issues with Wireless Usage at the Northville District Library, please ask for help downstairs at the Reference Desk. Our Computer Pages are always ready to help you

Frequently Asked Questions

1. Q: I Can’t get a Signal! What’s wrong?
A: You might have either a weak antenna in your wireless device, or your wireless card is not correctly connected to your computer. Try moving around the Library to find a signal. The “sweet” spot is the ATRIUM area on each floor. Access points are centrally located to the center of the building. You may also need to simply turn on or activate the wireless card in your wireless device!

2. Q: What is WEP? Or why doesn’t the Library use WEP? or WPA?
A: WEP is Wireless Encryption Protocol. It comes in 40, 64, 128, and 256 bit flavors. WPA (Wi-Fi Protected Access) is an advanced version of WEP that requires pass phrases. WEP and WPA are intended to protect wireless traffic from interception by encrypting the wireless traffic, like scramling a radio signal. However, both WEP and WPA have proven to be completely inadequate and are easily crackable with freely available software. Enabling WEP or WPA become just another level of complexity in the login process. We’ve disabled WEP and WPA in favor of simplicity when logging in.

3. Q: My computer won’t login! Can you help me?
A: Absolutley. However, the Library staff CANNOT fix your computer for you. Our help on getting connected to the Wireless or Wired Hotsppot is limited to diagnosing any connection difficulties on our end and suggesting possible fixes on your end. Fixes on our end may include rebooting the Authentication Gateway.

4. Q: How secure is the Wireless and Wired Hotspot Connection at the Library?
A: Between computers connected within the Library, only in as much as the level of security installed on your computer. For example, Apple and Linux users probably do not have much to worry about (because both have a firewall enabled in almost all cases). Windows users with a software firewall enabled are generally in good shape. Those without a software firewall enabled are susceptible to snooping from each other. Remember, it is part of the Guidelines and Policies of the Library to NOT use the Library’s Internet Connections for illegal purposes. Accessing someone elses computer without their permission is a CRIME and will be treated as such.

5. Q: Is the Wired connection “safer” than wireless?
A: There is no real safety difference between wired and wireless connectivity from a network standpoint. The only difference is there is no “signal” to intercept with a Wired connection.

6. Q: Can I print from the Hotspot connection?
A: Yes! The Library provides WIRELESS PRINTING for laptops and notebooks running Windows XP, Vista, Windows 7 and Windows 10. Click for more details.

7. Q: Can I access the Wifi from outside the Library?
A: Yes, you can access our Wifi anytime between 8am and 9pm, 7 days a week, outside of the Library. The signal extends into the park behind the Library, and across the front half of the parking lot shared with the Northville Community Center. You can sit at benches around the Library and get a decent signal anytime. Please observe safe, social distancing!