212 West Cady St, Northville, MI 48167
Monday - Saturday 10 am - 5 pm

NORTHVILLE DISTRICT LIBRARY REOPENING PLAN

The Governor has lifted the Stay Home order and has issued Executive Order No. 2020-110, which allows libraries to reopen to the public. Our plan is to reopen in phases, ensuring that our protocols and procedures adhere to health and safety recommendations for both the public and our staff. Thank you for your continued patience!

WE ARE NOW AT LEVEL 3: GRAB & GO NDL. LIMITED SERVICES AVAILABLE.


Level 1: Virtual NDL (Level 1 ended June 15)

  • Public Access:  Our building remains closed to the public.
  • Library Services:  All services are virtual. Find them at northvillelibrary.org. Email us at  nortref@northvillelibrary.org with any questions.
  • Programs:  All programs are virtual through August. Find them on our Events Calendar.
  • Library Cards:  Questions about PINs or library cards, contact us via email:  nortref@northvillelibrary.org. You can apply for a temporary library card online IF you don’t already have a card.
  • Returns:  We are not accepting returns at this time. No fines will be charged. Watch our website for date returns will be accepted.
  • Tech Assistance: Email our TechExpert at smilroy@northvillelibrary.org or call 248.349.3020, ext. 213. Free one hour Zoom sessions available Tuesdays and Thursdays. Reserve your time here.
  • Meeting Rooms:  Our rooms remain closed through August. Watch our website for information on when room reservations will begin.

 


Level 2: Curbside NDL (Ended July 2: Monday – Friday 10 am – 5 pm)

  • Public Access:   Our building remains closed to the public.
  • Curbside Pickup Service:  Reserve items by phone or online and pick up your items via contactless pickup service during your scheduled pickup time.
  • Phone Service:  Librarians will be available 10:00 am – 5 pm to take your hold requests and provide Readers’ Advisory.
  • Library Services:  All services are virtual. Find them at northvillelibrary.org. Email us at  nortref@northvillelibrary.org with any questions.
  • Programs:  All programs are virtual through August. Find them on our Events Calendar.
  • Library Cards:  Questions about PINs or library cards, contact us via email:  nortref@northvillelibrary.org.  You can apply for a temporary library card online IF you don’t already have a card.
  • Returns: We are gradually accepting returns beginning June 15Mon – Fri 10 am – 5 pm. Place items in the drop box OR large Return Bins. If the box is locked, or the bins not available, we cannot accept any more returns on that day, please try again the next day. All items will be quarantined for 72 hours before being removed from your record.
  • Tech Assistance: Email our TechExpert at smilroy@northvillelibrary.org or call 248.349.3020, ext. 213. Free one hour Zoom sessions available Tuesdays and Thursdays. Reserve your time here.
  • Meeting Rooms:  Our rooms remain closed through August. Watch our website for information on when room reservations will begin.

 


Level 3: Grab & Go NDL (Begins July 6: Monday – Saturday 10 am – 5 pm)

  • Public Access:  Masks are required (based on Executive Order). The building is open with a maximum of 40 patrons in the  building at one time.
  • Public Computers:  Three public computers will be available to patrons by reservation at 248.212.5278. Details here.
  • Curbside Pickup Service Continues.
  • Holds: Librarians will be available to take your hold requests.
  • Programs:  All programs are virtual through August. Find them on our Events Calendar.
  • Returns: We are accepting returns Mon – Sat 10 am – 5 pm. Place items in the drop box OR large Return Bins. If the box is locked, or the bins not available, we cannot accept any more returns on that day, please try again the next day. All items will be quarantined for 72 hours before being removed from your record.
  • Tech Assistance:  Email our TechExpert at smilroy@northvillelibrary.org or call 248.349.3020, ext. 213. Free one hour Zoom sessions available Tuesdays and Thursdays. Reserve your time here.
  • Meeting Rooms:  Our rooms remain closed through August. Watch our website for information on when room reservations will begin.
  • Cleaning:  Frequent cleaning of high-touch surfaces.

 


Level 4: Six-Foot NDL (Date to be determined. Monday & Wednesday 10 am – 9 pm;
Tuesday, Thursday, Friday & Saturday 10 am – 5 pm)

  • Public Access:  Masks are required (based on Executive Order0. The building is open with possible limits on the number of people in the building.
  • Curbside Pickup Service:  Reserve items by phone or online and pick up curbside during your scheduled pickup time.
  • Phone Service:  Librarians will be available to take your hold requests and provide Readers’ Advisory.
  • Library Services:  All services are virtual. Find them at northvillelibrary.org. Email us at  nortref@northvillelibrary.org with any questions.
  • Programs:   All programs are virtual through August. Find them on our Events Calendar.
  • Library Cards:  Questions about PINs or library cards, call 248.349.3020. 
  • Returns:  Returns will be accepted during hours above.
  • Tech Assistance: One-on-one technology help available with social distancing.
  • Public Computers: A limited number of computers will be available to patrons by appointment only.
  • Meeting Rooms:  Our rooms remain closed through August. Watch our website for information on when room reservations will begin.
  • Cleaning: Frequent cleaning of high-touch surfaces.

 


Level 5: NDL is Back! (Date to be determined. Full service hours resume)



LIBRARY CLOSURE INFO

  • NO OVERDUE FINES. You are NOT responsible for fines that may have accrued during our closure.
  • NO USED BOOK DONATIONS. We are not accepting used books or other materials at this time.
  • MICHIGAN ACTIVITY PASS. This program has been temporarily suspended.

 

FAQs

  1. Curbside Pickup and Phone service begins June 15. Use our online catalog to place your hold, or call us to reserve it for you. Holds are allowed ONLY on Northville owned items only. Library staff will call you to schedule a pickup time, in 15 minute intervals. Items will already be charge to your account. Pick up your bag from the Curbside Pickup cart located outside the library at your designated time.
  2. The Governor is allowing libraries to open beginning June 8, but we plan to open Northville District Library safely for patrons and staff in phases, beginning with Curbside Pickup on June 15.
  3. When can I return my materials that I currently have checked out? We will offer limited hours for returning materials. Remember, there are no overdue fines accumulating on your checked out materials. Return your items in the Drop Box or the large Return Bins. If those are unavailable, it means we are full and cannot accept any more returns that day. Please be patient and try again the next day. Hours for returns are Mon – Fri 10 am – 5 pm unless our return bins are full.
  4. Why can’t I place holds online from home now?  Beginning June 15 you may place holds on Northville owned items only. We are part of a shared online catalog with 80+Michigan libraries in our Library Cooperative, The Library Network.TLN is not allowing holds to be placed online from home at this time. This could generate thousands of hold requests, which could take weeks to process, only leading to frustration for you. Curbside Service.

 

Questions About Your Library Card or PIN?

Need to reset your PIN? Having issues with your library card? Don’t remember your card number? Contact us via email:  nortref@northvillelibrary.org

LIBRARY SERVICES AVAILABLE NOW

  1. You can apply for a temporary library card onlineIFyou don’t already have a card.
  2. Trouble with your PIN? Check our website for tips, or email us below.
  3. Email us at nortref@northvillelibrary.org with any questions you have.
  4. NDL Cardholders have 24/7 access to digital books, magazines, audiobooks, movies, TV shows, research databases and more. To access these, please visit our Download It page or Research A-Zpage. We’ve doubled the number of items you can check out per library card using Hoopla – from 5 items to 10.
  5. Find lots of suggestions for Kids and Teens on our Kids! Learn & Play at Home and Teen Online Escape pages.
  6. View all our upcoming Virtual Programs on our Event Calendar.

 

LIBRARY DIRECTOR’S LETTERS TO NDL PATRONS

 

COVID-19 RESOURCES